Ongoing Service Disruption at Conduent Raises Suspicions of Cyberattack

A persistent service disruption at the govt contractor, Conduent, has brought about outages across several U.S regions, leaving inhabitants devoid of specific benefits and support payments.

An individual keenly aware of the situation revealed to TechCrunch that the outage was a result of a cyberattack. Conduent’s representative, Sean Collins, acknowledged the continued disruption, but refrained from responding to queries or brushing aside the possibility of a cyber incident.

Conduent’s technical team is engaged in restoring the service in affected zones and resolving any additional issues,” revealed the firm’s spokesperson.

Wisconsin’s Department of Children and Families admitted its incapability to process child support payments during the week due to the disruption. The department revealed that apart from Wisconsin, three other states are coping with the service interruption. On January 19, their service was reinstated, but comments on the cause were passed onto Conduent.

Oklahoma Human Services assured its inhabitants that Conduent’s technical crisis did not affect the state’s food aid scheme.

In an earlier event in 2020, Conduent admitted to a ransomware raid after a service disruption declaration. The Maze ransomware faction claimed responsibility for the attack, consequently leaking documents stolen from Conduent’s systems.

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