As the Digital Services Act (DSA) deadline approached, Apple has enforced a requirement for app developers to disclose their contact information in the European Union (EU) App Store. Consequently, apps lacking this information have been removed.
The DSA, effective since February 18th, requires app developers to provide their “trader status” before submitting new apps or updates in the EU market. This includes disclosing their address, phone number, and email address.
Developers who generate revenue through the App Store, whether from paid downloads, in-app purchases, or advertising, are considered “traders” under the DSA. The requirement also applies to apps with any connection to a business or profession.
Small and individual developers have been significantly impacted by this regulation, as they often do not publicly display their contact information for customer inquiries or complaints. Some have resorted to registering addresses and phone numbers through third parties for privacy and protection.
In the EU App Store, the required contact information is now displayed below other app details, such as the age rating and supported languages. Apple states that removed apps will not be reinstated until the trader status is provided and verified.
The DSA’s aim is to enhance transparency and accountability in the digital market by ensuring that users can easily contact app developers and seek assistance if needed.
Original source: Read the full article on TechCrunch